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Frequently asked questions

Quick answers about accounts, surveys, and how we handle your data.

Do I need an account to respond to a survey?

Usually no. Public surveys can use an access code or link shared by the organizer. You only need an account to build surveys or manage an organization workspace.

Why verify my email when I register?

Verification helps protect your workspace from mistaken signups and keeps password reset and invitations reliable. After you click the link in your inbox, you can use the full dashboard.

Can my team collaborate on surveys?

Yes. Organizations can invite members with roles so the right people can edit surveys, review responses, or manage settings—without sharing a single password.

What happens when a survey closes?

Organizers can schedule close times or close manually. New responses stop, while your team can still review exports and reports based on your permissions.

How do I get help with billing or security?

Use the contact page with as much detail as you can. For account-sensitive topics, write from the email on your account so we can confirm ownership.

Still curious? Read about BoostByte Forms or send us a message.