Frequently asked questions

Yes. BoostByte Forms is a completely free platform — no plans, tiers, or credit cards required. Fair-use limits apply to keep the service stable for everyone: each account may create up to 5 organizations and belong to up to 10 in total (including ones you are invited to). Each organization can create up to 20 surveys per month. These limits can be adjusted by platform administrators.

No. Respondents only need the survey link or access code shared by the organizer — no sign-up required. You only need an account if you want to create surveys or manage a workspace.

Verification confirms you own the inbox, which keeps your workspace secure and ensures password reset emails and team invitations reach the right person. Click the link in your verification email to unlock the full dashboard.

After logging in, create or join an organization from the Dashboard. Inside the organization, go to Surveys → Create Survey. The onboarding wizard will walk you through giving it a title and description before dropping you into the full sheet builder.

BoostByte Forms may run as a private beta while we gather feedback. During beta, registration may be capped, a banner appears at the top of the site, and features or fair-use limits may change. Report issues via the Contact page or Support page — we appreciate early testers.

When you create an organization you become Organization Owner for that workspace. Owners can manage settings, invite members, create and publish surveys, and view exports. If you are invited to someone else's organization, you receive the role chosen by the person who invited you.

The sheet builder supports: short text, long paragraph, multiple choice, checkboxes, yes/no, star ratings (1–5), number inputs, date fields, and time fields. You can mix and freely reorder them on the sheet.

Yes. The AI Draft tool (lightning bolt icon in the builder) walks you through three quick steps — your survey goal, target audience, and key focus areas — then generates a full set of questions in seconds. Review the draft and apply it to your sheet, or tweak anything before publishing. A daily generation limit applies per account.

Yes. Open survey details in the builder and choose Quiz mode to mark correct answers and show a score on submit. Enable multi-page mode to split the form at section breaks — respondents move through pages with Next and Previous before submitting.

Once published, every survey gets a unique public link (e.g. boostbyteone.com/s/your-uuid). You can also enable an access code for added control — useful for internal surveys or events where only invited participants should respond. Both options are in the Publish panel inside the builder.

Yes. From the Publish panel in the builder you can set a close date and time. You can also close a survey manually at any time. Once closed, responses stop but your team retains full access to review results and exports. Scheduled open dates are not supported today.

Inside the builder, click the + button between existing questions or the "Add question" card at the bottom of the sheet. A type picker will appear — choose your question type and it is inserted in place. You can drag to reorder at any time.

Yes. From the Publish panel in the builder you can set a close date and time. You can also close a survey manually at any time. Once closed, responses stop but your team retains full access to review results and exports. Scheduled open dates are not supported today.

Yes. Organizations are shared workspaces. You can invite members and assign roles (Owner, Admin, Survey Manager, Report Viewer, Member) that control exactly who can build surveys, manage responses, or update organization settings — without anyone sharing a single login.

Yes. There are two separate limits: you can actively **create** up to 5 organizations of your own, and you can **belong to** up to 10 organizations in total (your own plus any you are invited to join). Being invited to someone else's workspace does not reduce the number of organizations you can create yourself. Both limits are configurable by platform administrators.

Go to your organization, open the Members page, and click Invite member. Enter their email address and select a role. If they already have an account they will receive a "Sign in" link — once they log in the organization appears in their workspace automatically. If they do not have an account yet, a stub account is created and they receive a "Set your password" link; after completing registration and logging in the organization is added for them automatically. You can resend any pending invitation from the Members page.

Open a survey and go to Results (the results hub). The Summary tab breaks down answers per question — bar charts for choices, averages for ratings, and sample text for open fields. The Responses tab lets you browse and filter individual submissions. Export to CSV, Excel, or PDF from the results toolbar.

Yes. Once a survey has collected at least a few responses, you can request an AI-generated summary from the Reports page. The summary includes overall sentiment, a narrative overview, and the key themes that appeared most often — giving you a quick read before you dive into the details.

Your survey data belongs to you. We do not sell or share it with third parties. The platform uses industry-standard practices for secure storage and transmission. Sessions are encrypted in production. If you have a specific security concern, reach out via the contact page.

Yes. From the Results hub, use Export to download responses as CSV or Excel, or generate a PDF report summary. Exports respect your current filters on the Responses tab.

Per organization. Each organization can create up to 20 new surveys per calendar month, and that quota is shared by every member of that organization. Creating your own organization gives you a separate quota. Existing surveys are unaffected when the limit is reached — only creating new surveys is blocked until the next month.

No. BoostByte Forms does not have paid plans, tiers, or a freemium model. The platform is entirely free. It is sustained by voluntary donations from users who find it valuable. You can support it at boostbyteforms.com/support.

Visit the Support page at https://forms.boostbyteone.com/support. Online donations are processed via WiPay Financial (credit/debit card). All contributions go directly toward hosting, AI API costs, and ongoing development.

Go to Account Settings (top-right menu → Profile/Settings) and scroll to the Delete Account section at the bottom. Enter your password to confirm. This removes your personal data; organization data may remain for other members who are still active.

No. BoostByte Forms never sees, handles, or stores your card details. All payment processing is handled entirely by WiPay Financial on their secure, PCI-compliant platform. When you click "Continue to WiPay" you are redirected to their hosted checkout page. We only receive a confirmation record back (amount, status, and a reference ID) — no card numbers, CVVs, or bank details ever touch our servers.

After a completed donation we store: your name, email address, donation amount, currency, date, and a transaction status (pending / paid / failed). For authenticated users this is linked to your account so you can view your history in Account Settings. For guest donors it is linked only to the email you provided. We do not store any payment method details.

Only members of the organization that owns the survey can view responses — specifically those with the Owner, Admin, Survey Manager, or Report Viewer role. Respondents are anonymous by default; the platform does not ask for or record a respondent's identity unless the survey creator explicitly adds a name or email question. Platform administrators can access data for support and abuse-prevention purposes only.

Registration collects your name, email address, and a hashed (never plain-text) password. You may optionally upload a profile avatar. We also record your timezone for accurate date/time display and a last-login timestamp for security purposes. We do not collect phone numbers, addresses, or payment information as part of registration.

Yes. All traffic is encrypted in transit using HTTPS/TLS. The platform enforces HSTS (HTTP Strict Transport Security) so browsers always use a secure connection. Sessions are encrypted server-side, cookies are HTTP-only and secure-flagged, and CSRF tokens protect every form submission.

No. We do not sell, rent, or share your personal data or survey data with any third party for commercial purposes. The only external services that interact with data are: WiPay Financial (payment processing, only for donors), Google Analytics (anonymous page-view statistics with no personally identifiable information), and OpenAI (AI draft/summary features — only survey content you explicitly submit is sent, never your account details or response data without your action).

Please do not disclose security vulnerabilities publicly. Instead, contact us directly via the Contact page or email support@boostbyteforms.com with a description of the issue. We will acknowledge your report within 48 hours and aim to resolve confirmed vulnerabilities as quickly as possible. We appreciate responsible disclosure.

The help assistant is a chat bubble on public and signed-in pages. It answers questions about BoostByte Forms using our FAQ content and OpenAI. It is optional — you choose when to open it and what to ask. A per-account hourly message limit applies. It does not access your private survey responses unless you paste them into the chat.